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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 14 restaurants, wellness spa, and two outdoor pools along the Caribbean shoreline. This AAA Four-Diamond beachfront resort features a marble-accented interior with sophisticated seaside design, natural materials, and textures.

Luxury Suite Features

The Hilton all-suite accommodations include private balconies, marble bathrooms with double jetted tubs, rainfall showers, and pillow menus. Beachfront and swim-up suites provide direct water access with additional living spaces.

Diverse Dining Options

Seven specialty restaurants serve Mexican, Asian, and Mediterranean cuisine. Chef's Plate offers exclusive international haute cuisine for select suite guests, while the 24-hour lounge provides continuous dining options.

Recreation and Wellness

Resort facilities include an Olympic-sized lap pool, relaxation pool, rooftop tennis court, and large fitness center. The spa offers Temazcal stone steam baths, couples treatments, and salon services.

Prime Beach Location

Hilton Playa del Carmen positions guests steps from Fifth Avenue's boutiques, bars, and entertainment. The resort provides access to Cancun Airport, Tulum, and Cozumel within an hour's drive.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
660 sq. feet 
Bed options:
1 King Size Bed
Bathtub
Balcony
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Oceanfront Junior Suite
Max:
2 persons
660 sq. feet 
Bed options:
1 King Size Bed
Bathtub
Air conditioning
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Junior Suite
Max:
4 persons
660 sq. feet 
Bed options:
2 Double beds
Bathtub
Air conditioning
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen2300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.2 mi
Cancun (CUN) 34.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Pool tables
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Map view
Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Nearby
Mall
Quinta Alegria Shopping Mall
1100 ft
Beach
Kool Beach Club
2000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1100 ft
Gallery
La Galeria de Playa Art Gallery
1200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1200 ft
Aquarium
Aquarium Beach
1600 ft
Shopping Area
Plaza Las Americas
1100 ft
Night club
Mandala Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
1800 ft
Night club
Blue Parrot
1900 ft
Restaurants
Senor Frog's Playa del Carmen
600 ft
Calle Quinta Avenida Calle 22 Norte
Asiana Restaurant
600 ft
1 Avenida Nte 261
Chef's Plate
1000 ft
Constituyentes Avenue #2 The Royal Playa del Carmen
Maria Maria
1000 ft
Centro
Asiana
700 ft
Avenida Constituyentes 1
La Finisima Caguameria de Esquina
400 ft
Avenida D Norte 1 Corner of Calle 20
Fresco Habito
400 ft
1ra Avenida Between Constituyentes & Calle 20
La Fisheria
700 ft
5th Avenue Between 20 and 22
Viaggio
700 ft
Avenida Constituyentes # 1 Panama Jack Resort

Reviews and Ratings

Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
8.2
Location
8.8
Service
9.2
Dining
7.6
Guest reviews
8.4/10
based on 5 reviews
4.5/5 based on 22609 reviews
8.4
8.4/10 based on 562 reviews
#43 of 329 hotels in Playa del Carmen based on Tripadvisor
Joseph
United States of America, March  2025
6.6/10

I had a wonderful stay at Hilton Playa Del Carmen, thanks to the amazing staff and beautiful grounds. The food was excellent and the pools were beautifully maintained. However, the ongoing construction and beach erosion dampened the experience a bit, and the lack of variety in dining options was disappointing. Overall, I enjoyed my time and appreciated the focused hospitality.

Rooms
8.0
Our remodeled room was fantastic and very comfortable. However, I did hear constant construction noise during the day, which was a downside. I recommend requesting a room by the quieter pool.
Service
9.0
The staff was very nice, always friendly and eager to assist. They really made my experience special, especially at the bars and restaurants.
Location
8.0
The resort's location is ideal for exploring Playa del Carmen, with easy access to nightlife and shopping. It felt safe walking around, even if I encountered persistent vendors.
Dining
7.0
The dining options included a variety of excellent foods, particularly at Rincon Mexican restaurant. The buffet was a bit repetitive, which was a letdown. I recommend trying the lobster tail for a treat!
Facilities
8.0
The resort was clean and well-maintained, and the amenities like the 24-hour lounge were great features. However, I missed some of the smaller touches in the room, like toiletries.
Christine
United States of America, February  2025
5.4/10

My stay at Hilton Playa Del Carmen was quite enjoyable, with beautiful surroundings and friendly staff. However, the ongoing renovations were a slight drawback, and I wish the dining options had more variety.

Rooms
9.0
The rooms were spacious and always immaculately cleaned. I especially appreciated the large balcony and ocean view from my upgraded room.
Service
10.0
The service was amazing. from the welcoming front desk to my butler David, who went above and beyond to cater to our needs.
Location
9.0
The resort is beautifully located right on the beach. while also being conveniently close to downtown Playa del Carmen.
Dining
7.0
While the food quality was good, the variety could be improved. I found myself wishing for more options at some restaurants.
Facilities
9.0
The gym and spa facilities were the best I've seen at any resort. and the 24-hour lounge provided a nice touch with snacks and drinks available.
Bernard
United States of America, January  2025
5.4/10

I had a diverse experience during my stay. The food was generally great with plenty of options, but the beach was not ideal at all. While I enjoyed the spaciousness and cleanliness of my room, the pool area management could definitely use some improvement. Overall, it was a solid stay but not without its drawbacks. 🌴😅

Rooms
8.0
My room was spacious, clean, and very comfortable. I appreciated the ample space to relax, and the large bed added to the comfort. However, the décor felt a bit dated with some tired-looking wood paneling.
Service
10.0
The service was really good throughout the resort. Staff members were friendly and went out of their way to ensure I had everything I needed. Specific shout-out to the beach service, which was attentive.
Location
9.0
The location was perfect, just a short walk to 5th Avenue for shopping and dining. I loved being close to the vibrant downtown area while still enjoying a view of the pool and ocean from my room.
Dining
8.0
Dining options were plentiful and generally satisfying. I particularly enjoyed Asiana and the taco bar at Rincon. Even though the buffet had some cold selections at times, the fresh omelette station was a great start to the day.
Facilities
7.0
The resort's facilities were well maintained, despite some ongoing construction. The coffee shop was a lovely touch and the entertainment by the pool was enjoyable, but the pool itself was too cold for my liking.
Mitch
United States of America, December  2024
6.8/10

My stay at Hilton Playa Del Carmen had its ups and downs. While some staff provided excellent service and the amenities were nice, the ongoing renovations and noisy surroundings significantly impacted my experience. The room's proximity to a loud bar made it hard to sleep, though the food options were generally good.

Rooms
6.0
The room was spacious and well-located near the main pool, but the lighting issues and noise from nearby bars disrupted my comfort.
Service
7.0
The staff were friendly and attentive, offering great assistance during our stay, especially at the spa, although there were some communication lapses regarding room availability.
Location
8.0
The location is ideal for exploring 5th Avenue, making it easy to shop and dine, though noise from the street can be bothersome.
Dining
7.0
Dining options were varied with some standout dishes, especially at the breakfast buffet and specialty restaurants, although the overall quality could vary.
Facilities
6.0
The resort amenities were overall good, but with construction in progress, it felt somewhat unkempt at times, and the entertainment options ended early.
Robert
United States of America, November  2024
7.4/10

I had an very nice stay at Hilton Playa Del Carmen, where the resort's beauty and the professionalism of the staff were at the forefront of my experience. While the beach area was a bit disappointing due to its limited seating and small size, the overall ambiance and dining options were good. I especially appreciated the clean facilities and the fantastic entertainment throughout the evenings, though the wait at check-in was a bit long.

Rooms
10.0
My junior king suite with an ocean view was fantastic and very well maintained. It featured a cozy setup that was perfect for relaxation.
Service
10.0
The staff was very friendly and accommodating, especially my personal butler, David, who was always ready to assist with my needs.
Location
10.0
The location is unbeatable, just steps away from 5th Avenue, offering plenty of shopping and nightlife options while feeling very secure.
Dining
9.0
Dining was enjoyable with many fresh and healthy options available. I loved the really good dinners at the restaurants, though some premium dinners could be improved.
Facilities
9.0
The resort's facilities provided a variety of activities and spaces that were well-kept, ensuring a pleasant environment throughout my stay.
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Rooms and Guests2 Guests, 1 Room